Terms of Service

Please read these Terms carefully before using LogAI. They govern your access to and use of our platform and services.

Last updated January 1, 2025

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Acceptance of Terms Description of Services Account Registration Subscription and Payment Acceptable Use Intellectual Property User Content Confidentiality Disclaimer of Warranties Limitation of Liability Indemnification Termination Governing Law Changes to Terms Contact

1. Acceptance of Terms

By accessing or using LogAI's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services. These Terms apply to all users, including visitors, registered users, and customers.

2. Description of Services

LogAI provides an AI-powered business operating system comprising modules for Sales CRM, Marketing, Customer Service, Conversation, Catalog, Commerce, and Workspace management. Features and availability may change over time. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

3. Account Registration

To access certain features, you must create an account. You agree to: • Provide accurate, current, and complete information during registration. • Maintain and promptly update your account information. • Keep your password secure and confidential. • Notify us immediately of any unauthorized use of your account. • Accept responsibility for all activities that occur under your account. You must be at least 16 years old to create an account.

4. Subscription and Payment

Paid plans are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by law or as stated in our refund policy. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension or termination of your account.

5. Acceptable Use

You agree not to use the Services to: • Violate any applicable law or regulation. • Transmit spam, unsolicited messages, or malicious code. • Infringe on the intellectual property rights of others. • Attempt to gain unauthorized access to our systems or other users' accounts. • Engage in any activity that disrupts or interferes with the Services. • Collect or harvest user data without consent. • Impersonate any person or entity. We reserve the right to suspend or terminate accounts that violate these terms.

6. Intellectual Property

All content, features, and functionality of the Services — including software, text, graphics, logos, and trademarks — are owned by LogAI Technologies and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You may not copy, modify, distribute, or create derivative works without our express written permission.

7. User Content

You retain ownership of any data or content you upload to the platform ("User Content"). By using our Services, you grant LogAI a limited license to process and store your User Content solely to provide the Services. You are responsible for ensuring your User Content does not violate any third-party rights or applicable laws.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, LogAI Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Services. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless LogAI Technologies and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Services, your User Content, or your violation of these Terms.

12. Termination

Either party may terminate these Terms at any time. You may cancel your account through the platform settings. We may suspend or terminate your access immediately if you breach these Terms. Upon termination, your right to use the Services ceases and we may delete your data in accordance with our data retention policy.

13. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Your continued use of the Services after changes take effect constitutes your acceptance of the updated Terms.

15. Contact

For questions about these Terms, contact us at: LogAI Technologies Email: sales@logai.tech Phone: +91 77366 81221