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Legal
Cookie Policy
This policy explains how LogAI uses cookies and similar technologies when you visit our platform, and how you can manage your preferences.
Last updated January 1, 2025
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What Are Cookies How We Use Cookies Types of Cookies We Use Third-Party Cookies Managing Cookies Cookie Retention Updates to This Policy Contact Us
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Cookies do not contain personally identifiable information on their own, but they may be linked to personal data we hold about you.
2. How We Use Cookies
LogAI uses cookies and similar technologies (such as local storage and session storage) to: • Keep you signed in to your account across sessions. • Remember your preferences such as theme (light/dark) and language. • Understand how you use our platform so we can improve it. • Measure the effectiveness of our marketing campaigns. • Detect and prevent security threats and fraudulent activity.
3. Types of Cookies We Use
Strictly Necessary Cookies These cookies are essential for the platform to function. They enable core features like authentication and security. You cannot opt out of these cookies. Preference Cookies These remember your settings and choices (e.g., theme, language) to provide a personalized experience. Analytics Cookies We use analytics tools to understand how visitors interact with our platform. This data is aggregated and anonymized. We use this to improve performance and usability. Marketing Cookies These cookies track your activity across websites to help us deliver relevant advertising. They are only set with your consent.
4. Third-Party Cookies
Some cookies on our platform are set by third-party services we use, including: • Google Analytics — for usage analytics. • Stripe — for payment processing. • Intercom — for customer support chat. These third parties have their own privacy and cookie policies, which we encourage you to review.
5. Managing Cookies
You can control and manage cookies in several ways: Browser settings: Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation for instructions. Note that disabling cookies may affect the functionality of our platform. Cookie consent banner: When you first visit our platform, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. Opt-out tools: You can opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.
6. Cookie Retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The retention period for each cookie varies based on its purpose — typically between 30 days and 2 years for persistent cookies.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. We will notify you of significant changes through our platform or by email.
