Home Legal Privacy Policy
Legal
Privacy Policy
At LogAI Technologies, we take your privacy seriously. This policy explains what data we collect, how we use it, and the choices you have.
Last updated January 1, 2025
On this page
Information We Collect How We Use Your Information Sharing of Information Data Retention Security Your Rights Cookies Third-Party Links Children's Privacy Changes to This Policy Contact Us
1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes: • Account information: name, email address, password, and company details. • Usage data: how you interact with our platform, features used, and actions taken. • Device and log data: IP address, browser type, operating system, and referring URLs. • Payment information: processed securely through our payment providers; we do not store full card details. • Communications: messages you send us via email, chat, or support tickets.
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services. • Process transactions and send related information. • Send technical notices, updates, security alerts, and support messages. • Respond to your comments and questions. • Monitor and analyze usage trends to improve user experience. • Detect, investigate, and prevent fraudulent or illegal activity. • Comply with legal obligations.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at sales@logai.tech. We will respond within 30 days and delete or anonymize your data unless we are required to retain it for legal purposes.
5. Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to: • Access the personal data we hold about you. • Correct inaccurate or incomplete data. • Request deletion of your personal data. • Object to or restrict processing of your data. • Data portability — receive your data in a structured, machine-readable format. • Withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at sales@logai.tech.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: LogAI Technologies Email: sales@logai.tech Phone: +91 77366 81221