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GDPR

LogAI is committed to full compliance with the General Data Protection Regulation. This page outlines your rights and how we handle personal data under GDPR.

Last updated January 1, 2025

1. Our Commitment to GDPR

LogAI Technologies is committed to protecting the personal data of individuals in the European Economic Area (EEA) and the United Kingdom in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This page explains how we comply with GDPR and the rights available to you as a data subject.

2. Data Controller

LogAI Technologies acts as the data controller for personal data collected through our website and platform. As a data controller, we determine the purposes and means of processing your personal data. Contact: sales@logai.tech

3. Legal Basis for Processing

We process personal data under the following legal bases: • Contractual necessity: Processing required to fulfill our contract with you (e.g., providing the platform, billing). • Legitimate interests: Processing for our legitimate business interests, such as improving our services and preventing fraud, where these interests are not overridden by your rights. • Consent: Where you have given explicit consent, such as for marketing communications or non-essential cookies. • Legal obligation: Processing required to comply with applicable laws and regulations.

4. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights: Right of Access (Article 15) You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data. Right to Rectification (Article 16) You have the right to have inaccurate personal data corrected or incomplete data completed. Right to Erasure / "Right to be Forgotten" (Article 17) You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Right to Restriction of Processing (Article 18) You have the right to request that we restrict processing of your personal data in certain circumstances. Right to Data Portability (Article 20) You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller. Right to Object (Article 21) You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. Rights Related to Automated Decision-Making (Article 22) You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at: Email: sales@logai.tech We will respond to your request within 30 days. In complex cases, we may extend this period by a further two months, and we will inform you of any such extension within the first 30 days. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

6. Data Transfers Outside the EEA

Some of our service providers are located outside the EEA. Where we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or we rely on adequacy decisions where applicable.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or damage. These measures include encryption in transit and at rest, access controls, regular security assessments, and staff training.

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

10. Supervisory Authority

If you are located in the EEA and believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

11. Updates to This Page

We may update this GDPR information page as our practices evolve or as regulations change. We will notify you of significant changes through our platform or by email.

12. Contact Our Data Protection Team

For any GDPR-related queries or to exercise your rights, please contact us: LogAI Technologies Email: sales@logai.tech Phone: +91 77366 81221