Question 1

What is LogAI?

Accepted Answer

LogAI is one app for running a business day to day: customers and sales, WhatsApp and other chats, orders and invoices, accounts, products and stock, marketing, bookings, team and HR. An AI assistant called xLog does the repetitive work, such as drafting replies, sending reminders and preparing invoices and reports. It is also written as Log AI or LogAI Tech; it is the same product at logai.tech.

Question 2

Is LogAI an AI CRM, an AI ERP, or an AI marketing platform?

Accepted Answer

All three. LogAI replaces the separate AI CRM, AI ERP and AI marketing tools most teams buy: sales pipeline, lead scoring and deals (CRM); catalog, orders, invoicing, HR and payroll (ERP); and campaigns, social publishing and WhatsApp automation (marketing) — one login, one dataset, one AI engine. It's also written as Log AI or LogAI Tech; it's the same product at logai.tech.

Question 3

How much does LogAI cost?

Accepted Answer

Pricing follows where you are — the pricing page switches between Indian, GCC and global price lists automatically, and you can change it by hand. In India, Pro is ₹1,500 / month including one user (200 AI credits per user, 5 GB Drive for the organisation) with extra seats at ₹500 each, and Pro Plus is ₹2,500 / month including one user (500 AI credits per user, 10 GB Drive) with extra seats at ₹1,000. In the Gulf that is AED 299 and AED 549 a month; elsewhere $89 and $149. Every list price currently carries a founders' discount, shown struck through on the page. Enterprise is a custom, contact-us plan. Need more AI? Top up at about ₹1 per credit in every region. The eCommerce store module is an add-on priced like an extra seat. Use the cost calculator on our pricing page to estimate your bill.

Question 4

What are AI credits and what does a top-up cost?

Accepted Answer

Credits are spent only on generative AI tasks — writing copy, generating images, building pages. Insights, smart search, and suggestions are always free. Each plan includes monthly credits per user, and you can top up anytime at about ₹1 per credit — AED 45 or $12 per 1,000 credits outside India — with no surprise overages.

Question 5

Are all features included on every plan?

Accepted Answer

Yes — every feature is available on every paid plan (marked with a * across our pricing). To keep pricing fair, each comes with sensible fair-usage limits on sends, automations, AI runs, and storage. Those limits can be reviewed and raised on request — just message our team.

Question 6

Which social media platforms does LogAI integrate with?

Accepted Answer

LogAI integrates 11 social platforms — Instagram, Facebook, LinkedIn, X (Twitter), YouTube, TikTok, Threads, Pinterest, Bluesky, Telegram and Google Business — plus WhatsApp Business. Create, schedule, and publish across all of them from one dashboard, with AI drafting captions, posts, images, and videos, and manage WhatsApp chats linked to your leads.

Question 7

Can I sell online with LogAI?

Accepted Answer

Yes. The eCommerce Store Module (a per-user add-on priced like an extra seat — ₹500, AED 109 or $29 a month — and included on Enterprise) lets you launch your own online store, take orders and payments, and keep products, customers, and invoices connected to the rest of your business.

Question 8

Is LogAI an alternative to Shopify?

Accepted Answer

Yes. LogAI includes a hosted online store with 23 themes, your own domain, UPI, card and cash-on-delivery checkout, coupons, Shiprocket shipping and abandoned-cart recovery. The difference from Shopify is what comes with it: the same app holds your CRM, WhatsApp inbox and chatbots, GST invoicing, accounting, stock and HR, so the store shares one customer list and one stock count with the rest of the business. In India the store is ₹500 per user a month on top of a plan from ₹1,500, and LogAI adds no fee per order.

Question 9

Does LogAI have built-in reports?

Accepted Answer

Yes. The Reporting menu has 59 ready-made reports across sales, orders, finance, inventory, leads, team, marketing and Books accounting — including invoice registers, receivables ageing, a GST tax summary, lead source and conversion, and attendance and payroll. Each report has date presets that follow your financial year, period comparison, filters, column picking and CSV export, and an Overview page sums up every area at a glance.

Question 10

Does LogAI handle accounting like partial payments and receivables?

Accepted Answer

Yes. Books, under Commerce, keeps your money in one place: record partial or advance payments, split one payment across several invoices, note TDS, bank charges or a discount when a customer pays short, and see what each customer owes on their lead, customer, order and invoice pages. It also tracks business expenses with receipts, matches your bank statement, shares customer statements and adds profit & loss and tax reports — with GST/VAT and accountant detail shown only when you switch them on. It works with Indian GST and with other countries' taxes and currencies.

Question 11

Can LogAI manage inventory, suppliers and purchase orders?

Accepted Answer

Yes. Catalog → Purchases holds your suppliers, purchase orders, goods receipts and supplier bills: receive a delivery in full or in part and the stock is added with what you paid as the cost price. Catalog → Stock History records every stock change — sales, returns, cancellations, deliveries, transfers and manual corrections — with the reason, the document and the person behind it, and exports to CSV. Add cost prices to products and variants to see live margins, the gross profit on your sales dashboard and a Profit by Product report, with a Costs & profit permission that keeps cost prices away from roles that shouldn't see them.

Question 12

Does LogAI send SMS to my customers about their orders?

Accepted Answer

Yes, to Indian mobile numbers. Customers get a text when their order is confirmed (at the counter, on Cash on Delivery, or once paid online) and another when it is delivered, and your team gets a new-order text on your verified organization phone. Switch each alert on or off in Settings → Mail → SMS Alerts, where a log shows every message sent or skipped.

Question 13

Can LogAI find new leads for me?

Accepted Answer

Yes. Find Leads searches for businesses by type and area, checks each one's website for phone, email, WhatsApp, social links and signals such as online ordering, bookings or ads, and skips businesses already in your CRM. You review the results, mark any that aren't a fit to have them replaced for free, and import the rest — 3 AI credits per search and 5 per imported lead, with duplicates refunded.

Question 14

Is there a free trial?

Accepted Answer

Yes — start free with full access to every module and AI feature. No credit card required, and you can set up in about five minutes.

Question 15

Is my data secure?

Accepted Answer

LogAI is built with enterprise-grade security: encryption in transit and at rest, GDPR readiness, role-based access controls, and a 99.9% uptime target. Enterprise plans add SSO, SCIM, and a dedicated security review.

Question 16

Do you offer custom Enterprise plans?

Accepted Answer

Yes. Contact us via WhatsApp or sales@logai.tech for custom credits and storage, the included eCommerce module, SSO/SCIM, on-premise options, SLAs, and dedicated onboarding.

What you get	LogAI Pro + store	Shopify Basic
Online store, themes and hosting	Included	Included
CRM, WhatsApp inbox and chatbots	Included	Separate apps
GST invoicing and accounting	Included	Separate software
Fee on UPI and card orders	None	2% per order
Price a month	₹2,000 ₹1,500 plan + ₹500 store	₹1,994 the store only

Run your whole business from one app.

The work your business runs on, without the juggling.

Every channel in. Finished work out.

Connect what you already use

Bring in customers and products

Let xLog do the busywork

Eleven platforms and WhatsApp, one calendar.

Your own online store, already part of the app.

Live in minutes

Checkout that gets paid

Shipping from the order

One stock count

Built for businesses like yours, in India, the Gulf and beyond.

Meet xLog. Tell it what you need, in your words.

Ask in plain words

Suggestions before you ask

Insights in one sentence

Writes in your voice

Your catalogue shoots itself.

What owners say after the first month.

Simple pricing. Every feature on every plan.

Pro

Pro Plus Most teams

Enterprise

Common questions, answered plainly.